Link Call Center app with Phone systems?

call-center
phone-systems
#1

Hi

I’m using phone.systems to route my DID to SIP compatible phones and also forwarded to some regular PSTN lines.
Till now I was using a SIP app on my Android phone but I have more and more problems with it. I wanted to give it a try with call.center app that if I understood correctly can be used as a SIP client for my did. I’m just unable to figure out how to link the app with my phone.systems. It states I have to declare SIP lines to use with it but SIP lines are supplied by phone.systems so pretty confused here !
Please confirm me also that call.center app can be used as a full SIP client to receive/pass calls using my DID and phone.systems ?

Thanks

Vincèn

#2

Hello Vincent, indeed call.center can be used as a SIP client to make and receive calls on multiple OS platforms, Android is supported as well.

Depending on which phone.systems version you are running. If you are using new phone.systems v2 then call.center is already integrated there: https://call.center/user_guide#config_in_ps

In case you are running old phone.systems v1 then you may need to create account in call.center https://my.telecom.center/registration and add SIP credentials to call.center configuration manually.

1 Like
#3

Hi Tomas

Thanks for your answer and yep I succeeded to link my Android Phone Call.Center app with contact in my phone.systems and have received succesfully some calls with it :+1:

Vincèn